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Pricing & Billing

Arc Cloud offers transparent, predictable pricing with no hidden fees, no egress charges, and no per-query costs.

Free Tier

Get started with Arc Cloud at no cost:

  • 1 instance with 0.5 vCPU, 512MB RAM, and 5GB storage
  • No credit card required
  • No time limit

The free tier is ideal for development, testing, and small projects.

TiervCPUMemoryStorageDuckDB MemoryThreadsIngest RatePrice
Free0.5512MB5GB256MB130K rec/s$0
Starter12GB50GB1GB285K rec/s$50/mo
Growth24GB100GB2GB4170K rec/s$125/mo
Professional48GB200GB4GB8250K rec/s$225/mo
Business816GB500GB8GB16500K rec/s$550/mo
Premium1632GB1TB16GB321M rec/s$1,200/mo
Ultimate3264GB2TB32GB642M rec/s$2,400/mo
Dedicated36256GB1.92TB128GB72UnlimitedFrom $4,000/mo
EnterpriseCustomCustomCustomCustomCustomCustomContact sales

Annual Billing

Annual billing saves 15% on all paid tiers. Switch between monthly and annual billing at any time from your account settings.

How Billing Works

  • Payment processing is handled by Stripe.
  • Charges occur at the start of each billing period (monthly or annual).
  • Prorated upgrades — when you upgrade mid-cycle, you pay only the difference for the remainder of your current billing period.
  • Downgrades take effect at the start of your next billing period.

Storage Overage

Each tier includes a fixed storage allocation. If your disk usage exceeds your plan's allocation, the excess is billed at $0.10/GB/month.

For example, if you are on the Starter plan (50GB included) and use 65GB, you are charged an additional $1.50/month for the 15GB overage.

Stopped Instances

When you stop an instance:

  • Compute charges are paused — you are not billed for vCPU or memory.
  • Storage charges continue — you are still billed for the disk space your data occupies.

This is useful for development or staging instances that you only need during working hours.

Cancellation

  • Cancel your subscription at any time from the dashboard.
  • You retain access to your instance until the end of your current billing period.
  • After the billing period ends, the instance is stopped and data is retained for 30 days before permanent deletion.

No Hidden Fees

Arc Cloud pricing is straightforward:

  • No egress charges — query and export as much data as you want.
  • No per-query pricing — run unlimited queries.
  • No ingress charges — send as much data as your tier's ingest rate allows.
  • No support surcharges — all plans include standard support.